Art360 Solutions

Contact center customer support

Global support you can depend on.

At ART360, we only succeed when you do. Gain a proactive partner that equips you with the right people, tools, and technology for your business and unique needs.

Partnering with you for continuous success.

With CXsuccess services, we enable CX leaders with the right expertise, tools, and technology at every step. We deliver the knowledge, processes, and best practices to help you to achieve your business goals. We collaborate with you to meet your unique needs and to deliver faster answers via a single point of contact.

Training and education benefits

Outcome-oriented services

Achieve your CX goals and drive improvement with continuous collaboration.

Team of experts to support you

Gain faster answers with less effort as our team collaborates to bring you solutions.

Proven packages to choose from

Choose your right-sized engagement strategy from our menu of proven pathways with prescriptive options.

Achieve your CX goals faster.

CXsuccess is a full suite of customer success services—onboarding, implementation, education, technical services, and business consulting. Choose from proven success packages for the right engagement plan for your business needs.

All CXone Mpower customers receive the CXsuccess Care package with self-service support at no-charge, standard with every agreement:

Global 24/7/365 omnichannel technical support with enhanced cross-functional collaboration
Exclusive one-stop access to global online Customer Community
Your choice of self-paced eLearning and resources

The right expertise, tools, and technology at every step.

We offer convenient global 24/7/365 omnichannel technical support, with single point-of-contact and enhanced cross-functional technical collaboration for reduced effort and faster resolution.

Service accountabiliy

Our service level agreements deliver industry-leading uptime, and we answer 80% of calls in 60 seconds or less.

Deep customer experience

Our comprehensive contact center expertise covers everything from voice services and reporting to API customization—and more.

Easy pay-as-you-go

Never worry about up-front fees and annual contracts. Your services subscription is bundled into your monthly invoice.

Speedy resolutions

We manage your Cloud technology 24/7/365, so you don’t have to. That includes system updates, upgrades, and enhanced technical collaboration to quickly resolve issues and communicate with you.

Proactive and consultative

You have deadlines to hit and goals to reach. Our designated customer success professionals have their sleeves rolled up, ready to help you achieve your CX goals and drive continuous improvement.

Get the right fit

Your choice of customer success packages and on-premises migration kits. Select the success package that’s best suited to your contact center—from small business to very large enterprise.

Testimonial

What Client’s Say About Us.

Daniel Carter

Operations Manager

This platform transformed our BPO efficiency with AI-driven automation. Our customer interactions are now smoother and more productive! The intuitive interface and seamless process integration made adoption effortless.

James Reynolds

Business Development Head

The automation tools and insights have optimized our workflow, reducing response times and improving overall performance! Our team now operates with greater efficiency and accuracy, ensuring better results.

Rachel Morgan

Customer Support Lead

Seamless integration and real-time analytics have enhanced our customer experience. The results have been outstanding! Our response times have improved drastically, leading to higher customer satisfaction.

Transform Your Operations Today

ART360 is designed to empower BPOs with cutting-edge AI technology that enhances efficiency, improves customer satisfaction, and drives operational success. Join industry leaders who are revolutionizing workforce management with our powerful, AI-driven platform.

Get Started Today!

Contact With Us !

If you would like to know more about our purpose-built CX platform and applications or if you just have additional questions about our products or services, please submit the contact form. For customer support, please visit our support page to log into the Customer Community portal.

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